AI Disclaimer

Important Information About Our AI Assistant

Important Disclaimer Regarding AI Usage

Please continue using the AI at your own risk, always check with the team as AI can make mistakes.

Our AI assistant is designed to provide helpful information about Miami Tours and Water Adventures services, including yacht charters, jet ski rentals, snorkeling trips, and booking assistance. However, as an artificial intelligence system, it may occasionally provide inaccurate, incomplete, or outdated information.

While we strive to ensure the AI provides reliable information based on our verified services catalog and knowledge base, we cannot guarantee the accuracy, completeness, or timeliness of all AI-generated responses.

Our Commitment to Accuracy and Transparency

How We Ensure Quality Information

  • Deterministic MTWA Brain: Our AI uses a custom deterministic engine that pulls from verified services catalog only
  • Source Verification: All pricing and booking information comes from verified services and Peek Pro extraction only
  • Human Oversight: When uncertain, the AI offers to connect you with our team via phone (+1-305-772-9942) or contact page
  • Founder Oversight: The AI never impersonates Felipe (our founder) or claims to have been on a boat
  • Continuous Improvement: We regularly update our AI’s knowledge base with accurate, current information

Our Expertise and Authority

About Miami Tours and Water Adventures

Miami Tours and Water Adventures is a premier provider of private water-based experiences in Miami, founded by Felipe, a lifelong maritime professional and veteran of international cruise-line hospitality.

Our Trust Pillars

  • 100% private departures – your group boards alone
  • USCG-Licensed Master Captains on every charter
  • Flat charter rates on yachts – not per-person pricing
  • Verified Google Reviews via on-site widget
  • Marina meet-up details emailed after booking
  • Written cancellation policy confirmed by email

AI-Specific Customer-Facing Rules

  • AI assistant never impersonates Felipe
  • AI never claims to have been on a boat
  • All prices from verified services catalog only
  • All booking URLs from Peek Pro extraction only
  • When uncertain, offer phone +1-305-772-9942 or contact page

Frequently Asked Questions About Our AI Assistant

How accurate is the AI assistant?

Our AI assistant is designed to provide accurate information based on our verified knowledge base and services catalog. However, as with any AI system, it can occasionally make mistakes or provide outdated information. We recommend verifying critical information (especially pricing, availability, and booking details) with our team directly.

Can I book tours directly through the AI assistant?

The AI assistant can help you explore options and answer questions about our tours, but all bookings must be completed through our verified booking systems or by speaking directly with our team to ensure accuracy and secure your reservation.

What should I do if the AI gives me information that seems incorrect?

If you receive information from the AI that seems incorrect, unclear, or questionable, please:

  1. Double-check with our team by calling +1-305-772-9942
  2. Visit our contact page at miamitoursandwateradventures.com/contact-miami-tours-and-water-adventures/
  3. Refer to our official website for the most current and verified information

Does the AI assistant replace human customer service?

No. Our AI assistant is designed to complement and support our human customer service team, not replace it. For complex inquiries, booking modifications, or situations requiring personal attention, we always recommend connecting directly with our experienced team members.

Related Policies and Resources

For complete details about our terms and policies, please review: